Frequently Asked Questions
Everything you need to know about shopping with No.6 Store
What is your return policy?
We accept returns on full-priced items within 14 days of delivery. Items must be in original condition with all tags attached. Please note that all sale items and intimate apparel are final sale.
How long does shipping take?
Domestic orders are typically processed within 2-3 business days. Standard shipping usually takes 5-7 business days, while expedited options are available at checkout.
Do you ship internationally?
Yes, No.6 Store ships to most countries worldwide. International shipping rates and delivery timelines are calculated at checkout based on your location and local customs regulations.
How do I care for my No.6 clogs?
Our clogs are made from high-quality leather and wood. We recommend treating the leather with a water-repellent spray and cleaning the wooden base with a damp cloth and mild soap if needed.
Can I change or cancel my order?
Once an order is placed, it is processed immediately to ensure fast delivery. We are unable to make changes or cancellations, but you may initiate a return once the package arrives.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Shop Pay for accelerated checkout.